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Writing Effective Policies and Procedures in Healthcare

2 Days’ Onsite or 2 Days' Online Training Course
Description
The policy and procedure workshop will allow participants to write policies and translate it into a detailed series of actions that should be followed in any organization to achieve compliance.

This interactive training will help participants to acquire the skills needed to develop clear policies and procedures, which are one of the foundation elements of any system in which individuals and units are held accountable for adherence to these policies, to achieve quality.
Participants will learn that procedures are tied to policies and will learn how procedure evolve over time as new tools emerge, new processes are designed, and the risks associated with an area changes in response to internal or external environmental changes.

If you want to help your organization grows and flourishes, empower its people with the knowledge and operating procedure that they need to be able to properly do their job and achieve organizational success.

Learning Objectives
By participating in this course, participants will be able to:
  • Differentiate between Policies and Procedures.
  • Identify elements of policies and existing categories and functions.
  • Design the format to keep the policy organized and user friendly.
  • Identify stages of policy development.
  • Provide guidelines on how to write policies and procedures.
  • Educate about the process of implementing policies and checking for compliance.
  • Inform participants about policy automation.
  • Keep your policies and procedures updated to minimize risks, increase operational excellence, and ensure your employees have
         the information to do their jobs.

Target Audience
  • Managers or individuals responsible for drafting policies and procedures
  • Quality management professionals
  • Infection control practitioners
  • Human resources professionals
  • Clinical administrators
  • Departments Heads/ Managers
  • Administrative staff
  • Staff in private and public organizations
  • Case managers
  • Third party payers

Benefits
  • Ensure that policies follow the evidence-based practices and standards
  • Ensure accuracy of the policy, ease of use and compliance
  • Increase productivity and efficiency
  • Reduce risks and improve operations
  • Comply with standards, regulatory requirements, and applicable laws and regulations

Outline for Online Course Over 2 Days
Day 1
6:00 - 6:30
  • Welcome Notes & Introduction
6:30 - 8:00 - Policy vs Procedure
  • Policy and procedure definition
  • Purpose
  • Difference between a policy and procedure
  • Who is responsible for developing policy and procedures
  • Why/When do we develop
  • Stages of Policy Development
  • Content, Format, and Index
  • Categories of policies and examples
  • Real life examples
  • Activity
8:00 - 9:30 - Develop a Policy
  • Develop/review a policy: when?
  • Initiation and preparation:
          - Team formation
          - Literature review/standards/laws/policies
          - Prepare a Draft
  • Review and concurrence
  • Approval
  • Indexing
  • Circulation and security
  • Tracking
  • Activity

Day 2 6:30– 9:30 - Implementing New Policies
  • Review and revision
  • Education, Training and Competency
  • Compliance
  • Effective date/Issue date
  • Management
  • Automation of Policies
  • Real policies examples
  • Activity
8:30 - 9:30 - Closing Remarks

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